Customs Fees and Duties

1. Introduction 

These Terms and Conditions outline the customs fees and duties associated with purchasing products from Copperden  ("we," "us," or "our"). By placing an order, you agree to comply with these terms. Please review the information carefully before making a purchase.  

2. Customs Fees and Duties 

2.1. Customer Responsibility 

Customers are responsible for all customs fees, duties, and taxes imposed by the customs authorities in their destination country.  

2.2. Fee Estimation 

Customs fees and duties vary based on the laws and regulations of your country. We do not provide exact fee estimates. It is your responsibility to contact local customs authorities for accurate information.  

2.3. Delivery Delays  

Customs processing may delay the delivery of your order. As these processes are beyond our control, we cannot guarantee delivery timelines. Please consider this when placing an order.  

3. Customs Documentation 

3.1. Accurate Information 

You must provide accurate and complete details, including the recipient’s name and delivery address. Incorrect information may cause customs clearance issues or additional charges.  

3.2. Customs Declaration 

We will declare the shipment’s contents and value accurately on customs documents. Providing false information is illegal and may result in serious consequences.  

4. Refusal to Pay Customs Fees 

4.1. Unpaid Fees 

If you refuse to pay the required customs fees and duties, your order may be returned to Copperden  or destroyed. You will be responsible for return shipping costs and any associated fees.  

5. Refunds and Cancellations 

5.1. Non-Delivery 

If your order is not delivered due to customs issues and is returned to us, we will refund the purchase price, excluding shipping costs and any customs-related fees incurred.  

6. Legal Compliance 

6.1. Compliance Responsibility 

You are responsible for complying with your country's customs laws and regulations. Copperden  is not liable for any legal consequences resulting from non-compliance.  

7. Contact Information 

For any questions regarding customs fees and duties, please contact our customer support team at orders@copperden.com.  

 8. Changes to Terms & Conditions 

Copperden  reserves the right to update these terms at any time. Changes take effect immediately upon posting on our website.  

By placing an order with Copperden , you confirm that you have read and agreed to these Terms and Conditions regarding customs fees and duties.